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Emotional Intelligence (2nd ed.)

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Although there is some dispute about what constitutes human intelligence or human emotion (and how it can be successfully measured), this booklet suggests that the term emotional intelligence or EQ draws on two simple concepts: intelligence applying knowledge appropriately, and being emotionally astute (tuned in) that is, applying feelings appropriately. Emotional intelligence is driven by two major factors: a person's basic drive or motivation, and the relative structure or flexibility of their thinking about themselves and others. This booklet presents a four style EQ model that both creates awareness about one's own natural tendencies and offers strategies that can be adopted to become more emotionally intelligent and balanced in terms of employing all four styles whenever situations or circumstances are appropriate.

Rapid Skill Builder Series Team Briefing Booklets are short, sharp and succinct resources provide best practice thinking on a range of key topics and are currently available in 40 titles. They are designed to provide a practical method for improving skills and focus on explaining the main steps in the process. On the back page of each booklet, a template illustrates how the process fits together for practical and immediate application.

These resources can be used in many settings, including: staff meetings or other group gatherings where time is limited and you want to discuss a specific skill or topic; pre-course work (to provide a brief and practical introduction to a topic); one-on-one or group coaching; self development; any other situation where a practical best practice process is required and time is limited. This series is also available in e-learning and t-learning formats. Inquire directly with the publisher at www.od-center.org.

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