Preview "Managing Quality" in a new window.

Managing Quality

Authors

Book Description

Fast track route to mastering quality management

Covers the key areas of quality management, from understanding the vital connections between customers and ISO 9000-2000 to the key steps to develop a practical, performance enhancing quality management process

Examples and lessons from some of the world's most successful businesses, including Toyota, Solectron Technology, Sun Microsystems, Sundaram-Clayton, and Prudential Assurance Company, and ideas from the smartest thinkers, including W. Edwards Deming, Philip Crosby, Genichi Taguchi, Shigeo Shingo, and Dr. A.V. Feigenbaum

Includes a glossary of key concepts and a comprehensive resources guide

In The Press

About the Author

Read on Your Favourite Devices

to find out more

Ebook Permissions

to find out more

About this Ebook

File formats
This ebook is available in:
The publisher has not yet supplied format information.
Pre-order formats shown are based on publisher intent and may change before release.
File sizes shown are an approximation. The actual download size will vary based on the application you use to read the book.
Publisher
Published
; Copyright:
ISBNs
Title
Series
Author
;
Edition
Imprint
Language
Number of Pages
Page count shown is an approximation provided by the publisher. The actual page count will vary based on various factors such as your device's screen size and font-size.